Red C has been working with utility, maintenance and construction companies to improve and streamline their services for over 8 years. We have worked with forward thinking companies such as Ductclean, PN Daly and Thames Water to create mobile solutions; providing these companies with a competitive advantage.

Struggling to communicate with your employees efficiently when they are conducting external jobs? Or, are you looking to drastically improve your customer service, or streamline your business processes? Whatever your business need, Red C have the knowledge and experience to develop an industry leading digital solution for you.

Want to know more? Get in touch to find out how we could help your company.

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Our utilities experience

APPS FOR REMOTE WORKERS

Enterprise apps have proven to be vital for companies that employ remote workers who conduct jobs off-site by enabling swift communication. Leading Ductwork specialists Ductclean have found that digitising their internal processes with an iPad app has enabled rapid communication between remote workers and administrators in real-time.

IMPROVING BUSINESS PROCESSES

Our mobile solutions can bring significant improvements to any manual process, facilitating transparency by ensuring that all data is kept secure and re-accessible for engineers. Thames Water have found that an app has saved their employees vast amounts of time, drastically reducing admin time for their engineers from 30 minutes to 2-5 minutes per job.

job management SySTEMS

In order to help streamline Affinity Water's business processes, we implemented a web-based administration portal used to schedule installer appointments. Concurrently, we developed an iPad app allowing staff to book appointments and carry out checks, we then synced all of this data together through a central database. Subsequently, the job management system built for Affinity Water massively enhanced the effectiveness of their business operations and the quality of their customer service.

MOBILE DEVICE MANAGEMENT

If you have a workforce using enterprise mobile apps it is essential that they your employees always have access to/and are using the correct version of the app, and that your administrators can control permissions on their device and rollout any new versions. This is where mobile device management plays a vital role. Red C can create a mobile device management system that is right for your company and specific business needs.

CODE REVIEW

If you have an existing app and wish to update it, finish it off or need a support team to keep it running, Red C can help. Our development team will review your existing code and report back any issues we find. We can then give you a quote to update your app with any extra functionality you require.

Support and Maintenance

Red C offer an ongoing support and maintenance contract as well as scalable hosting services to keep your app up-to-date and running smoothly. We offer several levels of support with differing Service Level Agreements to suit your budget and requirements.

SOME OF OUR RECENT UTILITIES PROJECTS

Thames Water: transforming business relationships

PN Daly were contracted by Thames Water to detect water leaks in the Greater London area. It was essential that in order to improve the efficiency of processes, enabling Thames Water to achieve government water saving targets, they needed to digitise their existing system. Red C developed an Android app and backend system to manage the process of detecting and reporting water leaks.

Spark Energy: consumer app for UK's leading energy supplier

Spark Energy is the U.K’s leading energy supplier for U.K households. They pride themselves on offering a refreshing alternative to the ‘Big Six’, providing top quality customer service and innovative technology. We carried out a detailed code review of their existing app and made significant fixes to improve the app’s technology and user experience.

Ductclean: connecting field staff, head office & clients

Ductclean is the UK's leading Ventilation Hygiene, Ductwork cleaning and Asbestos Remediation Specialist. We digitised their internal processes with an iPad app, connecting field staff with administrators in real time. This has created huge opportunities for Ductclean; winning much larger contracts as clients demand transparency which is now facilitated through their app.

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