Bourne Leisure, a prominent name in the leisure and hospitality industry, oversees a vast network of lifeguards crucial to ensuring guest safety across its venues. Recognizing the need for a more efficient way to manage lifeguard training and qualifications, Bourne Leisure collaborated with Red C to develop the ‘BLL Pool Lifeguard Training’ system. This web-based platform revolutionizes how lifeguard training processes are administered, tracked, and maintained, marking a significant leap towards operational excellence and compliance.
Managing the rigorous training schedules and certification validity of 500 lifeguards working across 57 different sites presented a logistical challenge for Bourne Leisure. The existing manual and disparate systems for tracking training progress, qualification expiration, and continuous skill development were inefficient and prone to oversight. There was a critical need for a centralized, automated solution to manage the lifecycle of lifeguard qualifications, ensuring all lifeguards remain compliant with safety standards and training requirements.
Red C designed the ‘BLL Pool Lifeguard Training’ system, a responsive web application tailored to the specific needs of Bourne Leisure. The system features include:
The development process was highly collaborative, involving in-depth consultations with Bourne Leisure to ensure the system’s design and functionality aligned with their operational requirements. Key considerations included:
The BLL Pool Lifeguard Training system has significantly impacted Bourne Leisure’s operational efficiency by:
In partnership with Red C, Bourne Leisure has successfully modernized its lifeguard training management, setting a new standard in the leisure industry for safety, compliance, and operational efficiency.