Powering Your App with 99.99% Uptime and Expert Support
After submitting your project to the App Store or Google Play Store, you need a strategy for hosting, ongoing support, and maintenance to keep your app up to date and running smoothly.
At Red C, we offer three levels of app hosting. All apps are hosted on industry-leading Rackspace or Amazon servers, which have 99.99% uptime and are backed up nightly. If needed, we can help you choose the right mobile app hosting server for your project needs.
We understand that things can go wrong with applications, which is why we also offer 3 levels of support depending on your needs. We aim to promptly address any issues that arise through our app maintenance services to get your application back on track.
Whether you developed your app with another provider or with us, we can host and maintain your application to ensure it consistently performs at an optimal level. To get started today, contact our experts below.
Reliable app hosting and maintenance services tailored to you
App Hosting Services
Standard Cloud Server
Suitable for small to mid-sized app projects that are UK-based with less than 10,000 active daily users.
- 4GB RAM / 2 CPUs
- 40GB SSD disk
- Weekly backups
- High-Performance Virtual Cloud Server
- Redundant 10GbE networks fuel high-bandwidth applications
- High-Performance Graviton ARM processors that boost the performance of compute-intensive workloads
Bespoke high-performance servers
Bespoke High-performance Servers
Suitable for mid-sized app projects that may have global users and up to 100,000 active daily users.
- Up to 32GB RAM / 8 CPUs
- Auto-scaling SSD disk up to 64TB
- Separate application/database servers, configured based on your requirements
- Active monitoring of your server’s disk, CPU and availability
- Daily server backups, “point in time” recovery for your database
- High-Performance Virtual Cloud Servers
- Redundant 10GbE networks fuel high bandwidth applications
- High-Performance Graviton ARM or Intel® Xeon® processors that boost the performance of compute-intensive workloads
Auto-scaling cloud servers
Auto-Scaling Cloud Servers
Suitable for large app projects that require a flexible capacity and unlimited user activity.
- Elastic web-scale computing allows for increasing or decreasing capacity almost instantly
- Runs within Amazon’s proven network infrastructure and data centres
- Scalable to 1000+ requests per second
- Servers are distributed, meaning increased availability
- Redundant 10GbE networks fuel high bandwidth applications
- High-Performance Graviton ARM or Intel® Xeon® processors that boost the performance of compute-intensive workloads
App Maintenance
Standard Support
Suitable for maintaining the baseline health, security, and stability of your live application.
- 1 day per month of dedicated technical support and maintenance
- Guaranteed response and resolution times determined by our standard severity matrix
- Routine bug fixes and general application maintenance
- Annual OS compatibility checks for iOS and Android updates
Advanced Support
Suitable for mission-critical applications that require more frequent updates, proactive monitoring, and rapid issue resolution.
- Increased dedicated support time tailored to your requirements (e.g., 2+ days per month)
- Accelerated guaranteed response times for high-severity issues
- Proactive codebase maintenance and performance optimisation
- Priority scheduling for minor feature updates and API changes
Bespoke Support
Fully customised support agreements designed for enterprise-level applications and complex digital products.
- Flexible, scalable monthly support days based entirely on your specific business needs
- Custom Service Level Agreements (SLAs) and bespoke severity matrix definitions
- Dedicated technical account management
- Strategic technical roadmapping and ongoing app scaling consultation
Want to Switch Hosting?
We understand that moving a live application can feel daunting, but our expert team is here to remove the technical headache entirely. We manage every step of the migration, from evaluating your current server setup to securely transferring your data to our high-performance AWS or Rackspace servers.
Our priority is ensuring a smooth, risk-free transition with zero downtime, meaning your active users will experience no disruption. We make it easy to switch app hosting providers, allowing you to quickly unlock the benefits of our advanced security, proactive monitoring, and dedicated maintenance plans without having to lift a finger.
We Host & Maintain Apps in All Sectors
At Red C, we specialise in hosting and maintaining applications across a diverse range of sectors. Regardless of the industry your business operates in, we have the expertise to support your needs. In addition to our app maintenance services, we also offer app development solutions. For more information, please contact us.
Security, Compliance, and Data Protection
When scaling your digital product, enterprise app security and protecting sensitive user data must be your highest priority. Our secure mobile app hosting services are built on industry-leading AWS and Rackspace infrastructure, ensuring your application remains fortified against emerging threats.
To keep all data safe both in transit and at rest, we implement robust data encryption, active threat monitoring, and mandatory SSL certificates. Furthermore, our bespoke maintenance plans can incorporate regular penetration testing to proactively identify vulnerabilities, while our automated nightly backups and point-in-time recovery ensure your data is never lost.
Who We've Worked With
Development of a trade engagement portal
Improving its environmental impact
eCPD Transforming NHS Training with Digital Innovation
Streamlining processes with an app
Digitising processes to enhance the customer experience
Multilingual app visualises government financial data
Promoting Sustainable Farming and Development in Africa
Get Started with Industry Leader App Hosting & Maintenance Today
Launching your mobile app is just the beginning of its lifecycle; without a robust hosting infrastructure and ongoing maintenance, even the best-built applications will eventually struggle. The digital landscape shifts constantly. Apple and Google release major OS updates annually, new devices hit the market, and third-party APIs frequently change their requirements. If your app isn’t actively maintained, users will quickly encounter broken features, bugs, and security vulnerabilities.
Equally important is the foundation your app lives on. Without secure, high-performance hosting, your app risks slow load times, poor scalability, and frustrating downtime. Investing in reliable app hosting and regular maintenance ensures your software remains fast, secure, and fully compatible with the latest technology. This protects your initial development investment and keeps your users happy and engaged.
Ready to secure your app’s future? Get in touch with the expert team at Red C today to discuss tailored app hosting and app maintenance services that fit your business needs.
FAQs
About App Hosting and Maintenance
Can you host and maintain an app that was built by another agency?
Yes. If you are unhappy with your current provider or simply want to consolidate your services, we can seamlessly migrate your app to our servers. We start with a thorough audit of your existing codebase to assess its health, then safely migrate your database to our high-performance AWS or Rackspace servers with zero downtime for your active users.
View our app maintenance services above.
What happens if my app goes offline or crashes?
Our app maintenance services are built around active, proactive monitoring. This means our team is constantly keeping an eye on your server’s bandwidth, disk space, and CPU levels to catch and resolve potential issues before they result in downtime. However, if an unexpected issue does arise, our team is highly responsive. We operate under clear Service Level Agreements tailored to your support package, ensuring critical bugs are triaged and fixed as an absolute priority to get your app running smoothly again. For more information about our app maintenance services, please contact us.
How secure will my app data be on your servers?
Security is our top priority. All our projects are hosted on industry-leading, high-performance virtual cloud servers. We utilise robust data encryption, active threat monitoring, and hardware firewalls.
Is your app hosting GDPR compliant?
Yes. We strictly adhere to UK data protection laws and GDPR requirements. Our server infrastructure and data management protocols are designed to ensure that all sensitive user data is processed, stored, and protected in full compliance with current privacy regulations.
Why do I need a maintenance plan if my app is already finished and launched?
The digital landscape is never static. For example, Apple and Google release major operating system updates and new devices annually. Plus, third-party APIs (like payment gateways) update their requirements frequently. Without ongoing maintenance to adapt to these changes, your app will quickly develop bugs, suffer from security vulnerabilities, or simply stop working for your users. Regular maintenance protects your initial investment.
For more information about our app maintenance services, please contact us.
Will my app experience downtime when you perform maintenance or updates?
Our goal is to ensure zero disruption for your users. We utilise staging environments to rigorously test all updates, bug fixes, and security patches before they go live. When we do deploy an update to the live server, we handle the transition seamlessly so your app remains available and fully functional.
For more information about our app maintenance services, please contact us.
A selection of mobile apps we’ve developed
Clipfix
Connecting plumbers with customers in real-time
WPJ Heating is a leading plumbing and heating company based in London. WPJ Heating approached Red C to design and develop Clipfix, an app connecting plumbers and heating engineers with customers facing issues at home.
Industry: Startup Apps
View Case Study
HHIC
Benchmark: Digital Future
Benchmark is a pivotal program ensuring excellence in domestic heating and hot water installations, setting high standards for both manufacturers and heating engineers across the UK. It demands rigorous adherence to Building Regulations and manufacturer instructions through a comprehensive Checklist, promoting optimal safety, efficiency, and performance. The digital leap with Benchmark Online transforms accessibility and transparency, offering a dual-platform approach for both engineers and homeowners to manage and monitor installations and services with ease. This case study delves into Benchmark's digital innovation, enhancing industry standards and homeowner trust.
Industry: Construction and Utility Apps
View Case Study
Pocket Physio
Accessible and Targeted Physiotherapy Exercises
Red C revitalized Practice Plus's 'Pocket Physio' app for orthopaedic surgery patients across the UK. The modernised app offers personalized exercise plans, a comprehensive exercise library, and intuitive engagement features through a collaboration with Care UK. This patient-centric solution, combining technology and healthcare expertise, empowers users with digital tools to improve their post-operative recovery. Red C's redevelopment showcases their ability to deliver innovative digital healthcare solutions tailored to the needs of the British public.
Industry: Healthcare Apps
View Case Study
